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Planned Works Customer Journey Mapping
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Free Dementia Friends Training
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Shaping our Customer Strategy
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Share your ideal timings for Workshops and Events
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Tools tab
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Platform Community Heroes 2025
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Westlands Community Conversation, 26/02/25, 2.30pm - 4pm
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Louth Community Conversation, 19/02/25, 10am - 2pm
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Would you like to know when the Grounds Maintenance Team are visiting?
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- Sustainability In Our Communities
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Reporting Repairs Online:  Self-Service Testing
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Your Platform Home - User Stories
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Gamston Community Conversation 
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How frequently do you want to receive your reward vouchers?
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- Electric Vehicle Charging Points - Share Your Thoughts
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Customer Annual Report Customer feedback
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Your Repairs Service – What We’ve Heard & What Happens Next
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Aids & Adaptations
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Green Champions
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- Damp and Mould - Awaab's Law Communications
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Book A Repair Online - Survey
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Poll of the Month - October
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Alterations Service - Customer Co-Design Sessions
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Help Shape our Corporate Strategy
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Scrutiny Panel
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The Difference You Made
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Projects- Fire Safety on Balconies
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Emergency Response to Uncontainable Leak Leaflet
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Review Retrofit Customer Newsletter
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- Fly-Tipping Removal Service - What do you think of it so far?
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Planned Works
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Redevelopment or sale of property documents
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- Co-Creating Better Communication
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Guide to Solar PV System leaflet
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Become a Digital Ninja
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What do you want from our repairs service?
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Kitchen Improvement Works - Document Review
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Bathroom Improvement Works - Document Review
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Feedback required on Assets Investment Customer & Stakeholder Engagement Plan
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- A Guide to Air Source Heat Pumps Leaflet
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Customer Home Improvements (Alterations) 
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Aids & Adaptations Service - Customer Co-Design Sessions
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What's in it for You?
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Wisbech Community Conversation 
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Ruddington Community Conversation
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Bingham Community Conversation 
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Matlock Community Conversation
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Birmingham Community Conversation
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West Lynn Community Conversation
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Naseby Square Community Conversation
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Bosbury Community Conversation
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Woodbine Crescent Community Conversation 
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Sandhampton Community Conversation/Pop Up
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Redditch Community Conversation 
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Leicester Community Conversation
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Wisbech Community Conversation 
 
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Information Hub: External Resources, Support and Links
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HQN (Housing Quality Network)
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Improving the Energy Efficiency of Socially Rented Homes in England
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A Reformed Decent Homes Standard for Social and Privately Rented Homes Consultation
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Consultation on how to implement Social Rent convergence
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