Customer Annual Report Customer feedback

Every year we produce a Customer Annual Report which shares our performance for the previous financial year.

Our Annual Report is developed by our Communications Team and is sent to all Platform Housing Group customers once a year. It is a regulatory requirement that we send this document out, it's purpose is to update customers on the work that Platform is doing and provide key performance information.

We want to make sure that this report contains the information that is important to you, that it is clear and easy to understand and that it’s available in a format that you find easy to access.

That’s why we need your feedback to make sure that the next edition reflects your needs.

To make things easier, we have provided a copy last year’s report, which is attached in the documents section on this page.

Please read the annual report carefully and then complete the attached a feedback form. You can access the form by clicking here.

The closing date for this project is midday on 24th August. All participants who fully complete the feedback form and submit it by the deadline will receive a £5.00 reward voucher for this project. Please note, vouchers are sent out quarterly in April, July, October and January.

Thank you for your time and for helping us to improve our communications to Platform Housing Group customers.