Draft Sustainability Strategy 2026 - 2028

A graphic with a recycle triangle, reading sustainable sourcing, renewable energy, environmental protection, reduce waste

This project is now closed. Thank you to everyone who completed the survey.

We are developing a new Sustainability Strategy to set out how we take action on climate change, make homes more comfortable and affordable to run, use resources more wisely, and protect and improve the natural environment.

We want to make sure that our plans work for the people who live in our homes, so we’d love your feedback to help us make sure our Sustainability Strategy delivers real benefits for customers and communities.

Please read through the attached draft strategy before completing the survey.

The closing date for this survey is midday on 30th January 2026.

To thank you for your time giving us your feedback we will be offering a £10 reward to all customers who fully complete the survey.


To participate in this survey and receive rewards, you must be a Platform customer.

This project is now closed. Thank you to everyone who completed the survey.

We are developing a new Sustainability Strategy to set out how we take action on climate change, make homes more comfortable and affordable to run, use resources more wisely, and protect and improve the natural environment.

We want to make sure that our plans work for the people who live in our homes, so we’d love your feedback to help us make sure our Sustainability Strategy delivers real benefits for customers and communities.

Please read through the attached draft strategy before completing the survey.

The closing date for this survey is midday on 30th January 2026.

To thank you for your time giving us your feedback we will be offering a £10 reward to all customers who fully complete the survey.


To participate in this survey and receive rewards, you must be a Platform customer.

Page last updated: 30 Jan 2026, 02:08 PM