Customer App

This survey is now closed. Thank you to everyone who took part in the survey.




At Platform we are currently exploring the option of creating a customer app.


A “customer app is an application (usually mobile or web‑based) designed for customers to interact with a company’s products, services, or support. Customer apps are most commonly accessed using your smart phone or a tablet and are downloaded from app stores directly onto your device. Customer Apps are free of charge and without subscription costs.


We would like to understand how customers would feel about using an app and what features they would value from it.

Please take a few minutes to complete the survey (see button below) to help us understand what you would expect from a customer app. Note: You must be a Platform Housing Group customer to take part in this survey and receive the reward.


As a thank you for completing this survey, we are rewarding a £5 shopping voucher. Please note rewards are paid out quarterly in January, April, July, and October.


This survey is now closed. Thank you to everyone who took part in the survey.




At Platform we are currently exploring the option of creating a customer app.


A “customer app is an application (usually mobile or web‑based) designed for customers to interact with a company’s products, services, or support. Customer apps are most commonly accessed using your smart phone or a tablet and are downloaded from app stores directly onto your device. Customer Apps are free of charge and without subscription costs.


We would like to understand how customers would feel about using an app and what features they would value from it.

Please take a few minutes to complete the survey (see button below) to help us understand what you would expect from a customer app. Note: You must be a Platform Housing Group customer to take part in this survey and receive the reward.


As a thank you for completing this survey, we are rewarding a £5 shopping voucher. Please note rewards are paid out quarterly in January, April, July, and October.


Page last updated: 12 Feb 2026, 09:31 AM