Book a Repair Online – Satisfaction Survey

A person with a large pen putting ticks on a survey form

This survey has now closed.

Thank you to everyone who completed the survey, we appreciate you taking the time to help us improve this service. Your responses will now be sent through to the relevant team for their attention/action.


Our online 'Book A Repair' service on the customer portal went live on 9th September 2025 and so far over 5000 repairs have been successfully logged.

If you have used this way of reporting repairs, we would love to hear your feedback on the service.

Your views will help us improve the service and make sure it continues to meet customers’ needs.

Closing date for this survey is 31st March 2026.


Thank you for taking the time to improve customer communications with Platform Housing Group.


This survey has now closed.

Thank you to everyone who completed the survey, we appreciate you taking the time to help us improve this service. Your responses will now be sent through to the relevant team for their attention/action.


Our online 'Book A Repair' service on the customer portal went live on 9th September 2025 and so far over 5000 repairs have been successfully logged.

If you have used this way of reporting repairs, we would love to hear your feedback on the service.

Your views will help us improve the service and make sure it continues to meet customers’ needs.

Closing date for this survey is 31st March 2026.


Thank you for taking the time to improve customer communications with Platform Housing Group.


Page last updated: 01 Apr 2026, 08:33 AM