Calling and Appointment Reminder Cards

A graphic with a recycle triangle, reading sustainable sourcing, renewable energy, environmental protection, reduce waste

Sometimes repairs can’t be finished on the first visit. To help get things sorted as quickly as possible, Platform Property Care have set up a Customer Liaison Team to support you.

If the team visits and you’re not at home, they may leave a calling card with details of how to contact your Customer Liaison Officer the card also includes information about other support available to you.

If more work is needed, you may also receive an appointment reminder card with the details of your next visit.

The team has created two design options for each card and would like your feedback.

Take a look at the designs in the Appointment reminder cards and Calling cards sections and please let us know which design you prefer, you can also share any comments on the design, the wording, or how clear the message is.

The closing date for this survey is midday on 22nd May, 2026.

To thank you for your time giving us your feedback we will be offering a £5 reward to all customers who fully complete the survey.

To participate in this survey and receive rewards, you must be a Platform customer.

Sometimes repairs can’t be finished on the first visit. To help get things sorted as quickly as possible, Platform Property Care have set up a Customer Liaison Team to support you.

If the team visits and you’re not at home, they may leave a calling card with details of how to contact your Customer Liaison Officer the card also includes information about other support available to you.

If more work is needed, you may also receive an appointment reminder card with the details of your next visit.

The team has created two design options for each card and would like your feedback.

Take a look at the designs in the Appointment reminder cards and Calling cards sections and please let us know which design you prefer, you can also share any comments on the design, the wording, or how clear the message is.

The closing date for this survey is midday on 22nd May, 2026.

To thank you for your time giving us your feedback we will be offering a £5 reward to all customers who fully complete the survey.

To participate in this survey and receive rewards, you must be a Platform customer.

  • Tell us your favourite

    25 responses

    To participate in this survey/focus group and receive rewards, you must be a Platform customer.

    General Data Protection Regulations Statement:

    In completing this form, I understand that Platform Housing Group will receive and store my name, email address, and answers in relation to this survey. This information will be used for the purposes of reviewing fly-tipping and will be protected and processed in accordance with UK Data protection Law.

    More information is available at https://www.platformhg.com/privacy-notice.

    Tell us what you think
Page last updated: 11 May 2026, 08:09 PM