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As part of our commitment to improving your experiences with us at Platform, we’re sharing a set of new documents that support planned kitchen improvement works in customer's homes. These documents have been developed with you in mind and have been shaped directly by feedback gathered in our recent co-create session with customers.
What’s Available for Review:
Offer Letter – A letter explaining an upcoming kitchen installation and what to expect.
FAQs – Answers to common questions raised by customers about the kitchen improvement process.
Kitchen Brochure – Practical guidance and useful tips to help customers prepare for and enjoy their new kitchen.
We need your feedback! We’re asking for your input to ensure these documents are clear, helpful, and easy to understand. Please fill in the feedback form to let us know what you think.
Your feedback is invaluable and will help us improve not only these documents but the overall customer experience for future kitchen improvement projects.
There is also a separate project to review the new documents on planned bathroom improvement works. Please check out that project too.
All customers taking part in this kitchen improvement works document review will receive a £10 reward shopping voucher.
Thank you for helping us create better services.
As part of our commitment to improving your experiences with us at Platform, we’re sharing a set of new documents that support planned kitchen improvement works in customer's homes. These documents have been developed with you in mind and have been shaped directly by feedback gathered in our recent co-create session with customers.
What’s Available for Review:
Offer Letter – A letter explaining an upcoming kitchen installation and what to expect.
FAQs – Answers to common questions raised by customers about the kitchen improvement process.
Kitchen Brochure – Practical guidance and useful tips to help customers prepare for and enjoy their new kitchen.
We need your feedback! We’re asking for your input to ensure these documents are clear, helpful, and easy to understand. Please fill in the feedback form to let us know what you think.
Your feedback is invaluable and will help us improve not only these documents but the overall customer experience for future kitchen improvement projects.
There is also a separate project to review the new documents on planned bathroom improvement works. Please check out that project too.
All customers taking part in this kitchen improvement works document review will receive a £10 reward shopping voucher.
In completing this form, I understand that Platform Housing Group will receive and store my name, email address, and answers in relation to this survey. This information will be used for the purposes of reviewing fly-tipping and will be protected and processed in accordance with UK Data protection Law.
More information is available at https://www.platformhg.com/privacy-notice.
