We use cookies to ensure our site functions properly and to store limited information about your usage. You may give or withdraw consent at any time. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
*Feedback for this project has now closed. Thank you to all those who completed the survey. We will provide an update on the changes made based on customer feedback in due course.
From 27 October 2025, a new law called Awaab’s Law will come into force. It was introduced after the tragic death of two-year-old Awaab Ishak, who died because of damp and mould in his home. The law exists to make sure every customer has a safe, healthy home and that landlords act quickly when problems are reported.
As part of the preparation for Awaab's Law, Platform have been working on a series of customer communications which are aimed at raising awareness of the law and what it means for customers.
We want to ensure these communications are clear, easy to understand and leave customers reassured as to how we will handle any reports of damp & mould and so we are looking for customers to review the documents and give us their feedback.
This project will close on Thursday 2nd October.
To participate in this survey/focus group and receive rewards, you must be a Platform customer.
*Feedback for this project has now closed. Thank you to all those who completed the survey. We will provide an update on the changes made based on customer feedback in due course.
From 27 October 2025, a new law called Awaab’s Law will come into force. It was introduced after the tragic death of two-year-old Awaab Ishak, who died because of damp and mould in his home. The law exists to make sure every customer has a safe, healthy home and that landlords act quickly when problems are reported.
As part of the preparation for Awaab's Law, Platform have been working on a series of customer communications which are aimed at raising awareness of the law and what it means for customers.
We want to ensure these communications are clear, easy to understand and leave customers reassured as to how we will handle any reports of damp & mould and so we are looking for customers to review the documents and give us their feedback.
This project will close on Thursday 2nd October.
To participate in this survey/focus group and receive rewards, you must be a Platform customer.
